0418 871 269

Emergency Plumber Service in Victoria Point

Hot water unit leaking, pouring from the relief valve, or no hot water at all? Our emergency line, 0418 871 269, is answered 24/7, and we’re based right here in Victoria Point.

Trench cut across a front lawn to replace a water pipe

Is your hot water system an emergency?

Not every drip is. Rheem’s owner’s guide explains that the temperature pressure relief valve near the top of a storage unit can release a little water each time it heats, because water expands by about 1/50 of its volume as it warms. That’s normal. More than a bucketful in 24 hours points to another problem.

Some things can’t wait. Water leaking from the tank itself, a heavy flow of hot water from the relief valve until the unit runs cold, or water coming from the base of the cylinder all need an emergency plumber in Victoria Point now, not next week.

Rheem’s advice for that heavy hot flow is to switch the water heater off at the switchboard and have it inspected. A steady flow over a long time, often at night, can mean mains pressure is rising above what the heater is built for. The fix is usually a pressure limiting valve, never a relief valve with a higher pressure rating.

Never block the relief valve or its drain line to stop the water. The valve is there to stop the cylinder failing.

How We Can Help You

  • Hot Water Repairs and Installations

    We’re your local hot water specialists offering repair and replacement of hot water units. Allow us to give you a quote to help you get back up and running as soon as possible.

  • Water-Saving Devices

    Looking to save money on your utilities each month? Let us provide you with a range of water-saving devices that will help you use less water each day and help lower your bills.

  • Pre-Purchase Inspections

    Are you about to purchase a property? Hold off until you can have one of our professionals conduct an inspection of the plumbing system to ensure that it’s in good condition. We use a CCTV camera to ensure storm water and sewers are intact during the inspection.

  • Property Maintenance

    Jim Monger Plumbing and Gas can provide you with maintenance services for any rental properties that you own and make sure everything is working and running smoothly.

  • Fixture Installations

    We install everything to do with plumbing, including vanity cabinets, toilets, dishwashers, fridges, water filters and much more. Call us for your appliance installation today.

  • Leaky Plumbing Fixtures

    Our staff specialises in leak repair on any kind of leak. Whether it be a leaky pipe to a toilet or a tap not turning off, you’ve come to the right place for your repair services.

  • Hot Water and Cold Water Supply

    Looking for a new water main? No problem. We have the right machines and tools to re-run any water pipes. Replacing a broken section of your water main or installing a new one? We can handle it.

  • Rainwater Tank Services

    Wishing you could save that rainwater? Our rainwater tanks allow you to fill your toilets, washing machines and more. We offer full rainwater tank services from colour selection to installation.

  • Septic System Services

    Is the old system not working properly? The trenches look wet. No problem. Our team specialises in septic tanks and trenches and getting them back to working order through pumping, extending and renewal.

  • Drainage

    We can assist you in removing excess water from run-off of neighbouring properties or low-lying areas. Jim Monger Plumbing and Gas can specifically design a system perfect for your property, whether it be seepage trenches, pump out lines, or trafficable pits. We are your one-stop shop.

  • Blocked Drains

    A jet rodder or electric eel is used to clean out the blocked drain. Once cleaned, we insert our CCTV camera down the pipe to locate the blockage. With our latest equipment we can clear, locate and inspect your sewer or storm water drains, and whether the job calls for the jet rodder or the electric eel, we can unblock it.

  • Water Filter Services

    Looking for a water filter for your home? You have come to the right place. We install water filters and can also change your existing cartridges. Call us today to find out how we can help.

Jim Monger plumber working on an underground water connection

Making it safe, then getting hot water back

To shut down an electric storage unit, switch it off at its isolating switch or at the switchboard, then close the cold water isolation valve on the inlet pipe. For a gas unit, turn the gas off at the unit and close the same cold water valve. Keep clear of the drain line, as the water coming out is hot.

In Queensland, installing or replacing a water heater is notifiable work, whether it’s electric, gas, solar or heat pump. The licensed plumber registers it with the QBCC on a Form 4 when the job’s done. Every new or replacement system also needs a temperature control device so water reaches the bathroom at no more than 50°C, while the tank itself stores water at 60°C or more to stop Legionella growing.

We repair and replace gas, electric and heat pump units, fit approved tempering, relief, isolation and pressure limiting valves, and take the old unit away when we replace it. Solar and heat pump systems need a plumber with a QBCC solar and heat pump endorsement.

Jim Monger Plumbing and Gas runs from 3 Jordan Dr, Victoria Point, under QBCC licence 15504687 and gas licence L90908.

Frequently asked questions

Can’t see your question? Call us and we’ll talk it through.

Call 0418 871 269
My relief valve is dripping. Do I need an emergency plumber in Victoria Point?

A small amount of water while the unit heats is normal. Try gently lifting and lowering the easing lever for a few seconds, as that can clear a bit of grit. If it’s pouring hot water, or putting out more than a bucket a day, switch the unit off and call 0418 871 269.

Water is leaking from the bottom of my hot water tank. What now?

Switch off the power or gas to the unit, close the cold water valve on the inlet, and keep the area clear. We’ll check whether it can be repaired or needs replacing, and if it’s a replacement, we take the old unit away.

Do I need a permit to replace my hot water system?

No separate permit, but it’s notifiable work. The licensed plumber lodges a Form 4 with the QBCC once the new unit is in. We handle that as part of the job.

Why is my hot water suddenly scalding?

The tempering valve may have failed. It mixes hot and cold water so bathroom taps don’t exceed 50°C. Use cold water only until it’s checked, and call us to replace the valve.

Do you take hot water emergencies on weekends?

Yes. Emergency plumbing and gas calls are taken 24/7, including weekends and public holidays. Routine bookings go through the office, 7am to 5pm on weekdays.

Hot water leak or no hot water in Victoria Point? Call 0418 871 269, any hour.

Free quotes, and emergency callouts 24 hours a day.

0418 871 269
Call 0418 871 269