Emergency Plumber in Loganholme
Your first step depends on the fault, and on whether floodwater reached your gas, hot water or pumps, so start with what has happened.

What Loganholme’s flood map and long blocks change for you
A burst pipe, a yard full of water and taps that have stopped each call for a different first step, and if floodwater reached your gas, hot water or pumps, they need checking by the right licensed trade before use. The suburb mixes urban streets with bigger rural-residential blocks, and the state’s 2017 flood mapping takes in far more of the second, but that says nothing about any one address. This page is for homeowners, landlords and property managers who need the first check and the first call sorted out quickly. Jim Monger Plumbing and Gas does plumbing and gas work, and emergency calls are taken 24/7 on 0418 871 269. Go to the part that fits your fault, make it safe, then ring us.
Ringing from Loganholme? The Pacific and Logan motorways are described as splitting the suburb, so give us your street and nearest cross street, not just the suburb name. If water is running, tell us whether it is before or after the meter, because that decides who fixes it.
The state’s mapping of the 2017 flood covers about 40 percent of the Loganholme locality, by our own calculation from its floodline layer. The same sum gives about 29 percent for Slacks Creek, 5 for Cornubia and none for Springwood or Underwood, so what a neighbouring suburb went through is a poor guide to your place. Much of Alexander Clark Park sits inside the line, but the map records one event, not a risk rating, so look up your own address on Council’s Logan Flood Portal.
Inside the suburb the line falls unevenly: about 57 percent of rural-residential land sits within it, against about 6 percent of urban residential land, so owners of bigger blocks have the most reason to check the portal. Those are 2012 land areas, not homes, and most of the area inside the line is not residential. The checks do not change with land class; the floodwater and hot water entries set them out by trade.
On a suburban street, that 6 percent is not an all-clear. Council warns its mapping may not show local creek or overland flow flooding, and the state’s watercourse mapping names only the Logan River here, leaving 48 other segments unnamed. So if water came through your place, run the same checks instead of trusting the river map, and when you ring, tell us which side of the block it came from.
On a long block the meter could be a fair way from the house (our reasoning, not Logan Water’s), so find it before you need it. Flats were 1.8 percent of occupied dwellings at the 2021 Census against 12.5 for Queensland, so your meter is likely to be yours alone. Semi-detached homes and townhouses, at 5.4 percent, are the ones to check.
Logan’s largest wastewater treatment plant is in this suburb, but it no longer accepts home septic pump-outs. If your block is on septic, ask your contractor where the waste goes before you book; Council lists Redlands City Council among the alternatives.
State geology mapping here runs from river terrace to swampy basin to older rock, and our calculation from state mapping shows acid sulfate soil present across about 23 percent of the locality, against about 3 for Cornubia. Both are regional maps, not a test of your yard, so we cannot say what an underground repair involves until the site is seen; raise the soil map with whoever digs.
Which emergency, which first call
Burst pipe past the meter
Logan Water repairs leaks up to and including the water meter, and anything on the property side is the owner’s to fix. Water keeps running until someone reaches the stop tap, and you need to know whether a plumber or Logan Water is the right call. Until a plumber arrives, Logan Water suggests you may consider turning off the stop tap at the meter, which is usually in a ground-level box on the nature strip at the front. If you can reach it safely, wear gloves and lift the lid cautiously, because Logan Water warns the boxes can hold spiders and snakes. It also notes some duplexes, units or townhouses may share a meter, so if yours might, take care with this step and say so when you ring. Call us for the burst pipe repair and to find the leak.
No water at the taps
The network itself may be off. Logan Water lists planned and unplanned outages by suburb on its Water service works page, so look under Loganholme first. A plumber cannot fix a network outage, and a burst main or a leak on the road is Logan Water’s to arrange a crew for. If nothing is listed, call Logan Water on 07 3412 3412. If the fault turns out to be on your side of the meter, ring us for the repair.
Gas smell
A web page cannot tell you the cause of a gas smell, so the safety steps come first whatever the cause. The Queensland Government says not to panic, light any fires or switch electrical devices on or off. Turn off the appliance and open doors and windows. If you still smell gas, turn off the supply and contact your gas supplier or a gasfitter; the supplier’s emergency number should be on your bill. If you can still smell it after that, call 000. For a fire, explosion or uncontrolled leak, call 000 immediately and leave the area. Our gas service is gas fitting and gas appliance connections under gas licence L90908, so once the steps above are done, tell us what happened and ask whether the job is one we can take on.
Sewage at the gully or toilet
The overflow relief gully outside your home releases wastewater during a blockage or overload. Its cover has to stay loose, and downpipes must not run into it. Council’s health advice is never to touch raw sewage with bare hands, to keep children and pets away, and to wear goggles, gloves and gumboots if you must go near it. Do not flush until the cause is fixed. Council repairs sewer mains outside the boundary and takes overflow reports on 07 3412 3412. We clear drains with a jet rodder or electric eel and can check the line with a drain camera.
Gas, pumps or septic after floodwater
Floodwater can reach gas appliances, pumps, pipework or a septic tank, and the official advice is to have them checked before use. The Queensland Government says gas installations and appliances need a licensed gasfitter’s inspection before use, and never to remove or repair gas pipework or equipment during the clean-up. QBCC says pumps and pipework should be checked by a licensed plumber, electrical appliances such as a water pump by a licensed electrician, and septic tanks by a licensed plumber, and that a licensed electrician should check a treatment plant’s electrical components before the power goes on. We service septic tanks and trenches. Our gas service is gas fitting and gas appliance connections under gas licence L90908, so tell us what the water reached and ask whether the inspection is something we can take on. Electrical checks are for a licensed electrician, so book one as well.
No hot water in a full house
A unit can fail on any day, and one that sat in floodwater should stay out of use until it has been checked. Loganholme households averaged 2.9 people at the 2021 Census against 2.5 for Queensland, so a house here is likely to feel it quickly. If it sat in floodwater, QBCC says any system using electricity should be checked by a licensed electrician, while solar or heat pump units may need a licensed plumber and gas units a licensed gasfitter. Tell us the fuel type and whether water reached it. We repair and replace gas, electric and heat pump units, and quotes are free.
Emergency plumbing and gas help in Loganholme
Burst pipes and leak detection
Burst pipe repairs and finding leaks you cannot see.
Hot water systems
Repairs, replacements and new installations across gas, electric and heat pump units. Tell us the fuel type and whether the unit sat in floodwater when you ring, because the checks before use differ by fuel.
Gas fitting
Gas fitting and gas appliance connections under gas licence L90908. After a flood, tell us whether you are on natural gas or LPG. The network operator inspects meters and regulators and may tag an unsafe meter, an LPG supplier replaces damaged cylinders, and a gasfitter’s compliance certificate may be needed before reconnection.
Blocked drains
Drain clearing with a jet rodder and electric eel, with CCTV drain camera inspections.
Stormwater drainage
Stormwater drainage solutions including seepage trenches and pump-out lines. We cannot place this one in Loganholme, because the Google review does not say where the property is. The reviewer credited a flood defence system we installed with handling downpours and water through retaining walls during Cyclone Alfred. That was run-off at one property, and it is no claim about Logan River flooding.
Rainwater tanks
Rainwater tank services. If your block has a tank and the yard took water, QBCC says that if no flood water entered the tank, the rainwater should be suitable for drinking, and it recommends filtering or treating it first.
Septic systems
Septic system services including tanks and trenches.

Who you are calling
Jim Monger Plumbing and Gas is a family-run plumber and gasfitter serving Redlands, Logan and south-east Brisbane, and Loganholme is on our listed service area. Our base is at 3 Jordan Dr, Victoria Point. Beenleigh-Redland Bay Road starts at the Pacific Motorway in Loganholme and runs east to Redland Bay, where Cleveland-Redland Bay Road leads on to Victoria Point. Plumbing work is carried out under QBCC licence 15504687 and gas work under gas licence L90908. Queensland Government advice is to ask to see a gasfitter’s licence, so ask us. We are a member of the Master Plumbers Association of Queensland. Our Google rating was 4.9 from 100 reviews as of 28 October 2026, which speaks for the business as a whole. Two Google reviews follow, and neither says where the job was, so do not read them as Loganholme customers. One reviewer who needed unplanned help twice wrote that a couple of workers came at short notice and fixed the issues quickly. Another praised clear communication and a plumber who arrived on time. Those are individual experiences, not a response time.
If water is still running, do the stop tap step under the burst pipe entry first. If you smell gas, do the gas steps first. Then call 0418 871 269 with your street, your nearest cross street and whether water reached your gas, hot water or pumps. Quotes are free.
Frequently asked questions
Can’t see your question? Call us and we’ll talk it through.
Call 0418 871 269How do I check whether my Loganholme address was inside the 2017 flood?
Use Council’s free online Logan Flood Portal and look up your own address, because this page cannot answer that for you. Look past 2017 too: Council says that in 2022 the Logan River reached its highest levels since 1974 in the urban areas.
My drain is blocked. Do I call you or Logan Water?
If the blockage may be on your property, Council says to call a licensed plumber first. If a plumber finds the blockage is in Council’s main, Logan Water says you may be eligible for reimbursement of the cost of confirming it, so keep the invoice and any findings.
What should I do if the river is rising and I have to leave?
Council’s advice is to turn off electricity, gas and water at the mains if you leave home in a major flood, and not to enter floodwaters. Council’s Logan Early Warning sends flood and severe weather alerts, with optional notifications for gauges including the Logan River at Parklands, Waterford and Maclean Bridge, but those gauges are not at Loganholme and its list names none here. Council recommends not relying on those notifications alone and also using Bureau of Meteorology river height data.
I rent out a house in Loganholme. Who should my tenants call?
About three in ten occupied Loganholme dwellings were rented at the 2021 Census, so the answer is worth having before anything breaks. The Residential Tenancies Authority (RTA) lists burst water services, serious leaks and flooding as emergency repairs, and says the tenant should contact the nominated emergency contact first. Its Emergency repairs page at rta.qld.gov.au, linked in the sources on this page, has the full position. Landlords and property managers can give tenants our number to keep with that contact’s details.
Who pays for the gas check after a flood?
The Queensland Government says the owner pays for the gasfitter’s inspection and repairs, though this might be covered by property insurance or natural disaster relief payments. Ask your insurer before assuming either way.
How soon can you reach Loganholme, and what does it cost?
We do not publish arrival times or call-out prices here. Emergency calls are taken 24/7 and quotes are free, so when you ring, ask what can be done and what attendance will cost before you commit.
Emergency plumbers in nearby areas
Not listed? We probably still cover your area, so give us a call.
Related services
More ways we can help around your home or business.
Guides
What to check yourself first, and when it needs a plumber. All guides
Flood, burst or gas trouble in Loganholme? Call 0418 871 269.
Free quotes, and emergency callouts 24 hours a day.
