Emergency Plumber Service in Redland Bay
Taps gone dry or down to a trickle? Check for a council outage first. If it’s just your place, call 0418 871 269. Our emergency line is answered 24/7, including weekends.
No water? Check for an outage before you call
When the water stops at a Redland Bay home, the cause is often in the street, not the house. Redland City Council’s City Water publishes every water and sewerage service interruption on its Water Service Interruptions page, with a map and a list you can filter to Redland Bay.
Planned interruptions are for maintenance booked in advance, and council aims to give at least two business days’ notice. Unplanned ones, like a burst water main, go up on the page as soon as council knows about them. You can also sign up for daily email alerts for your area.
If your water is off and nothing is listed, council asks you to report it any time on 07 3829 8999. If the neighbours have water and you don’t, the problem is more likely on your property, and that’s when you need an emergency plumber in Redland Bay.
If someone in the house relies on a continuous water supply for life support or another medical need, register with council as a special needs property. You’ll get four business days’ notice of planned interruptions instead of two.
How We Can Help You
Hot Water Repairs and Installations
We’re your local hot water specialists offering repair and replacement of hot water units. Allow us to give you a quote to help you get back up and running as soon as possible.
Water-Saving Devices
Looking to save money on your utilities each month? Let us provide you with a range of water-saving devices that will help you use less water each day and help lower your bills.
Pre-Purchase Inspections
Are you about to purchase a property? Hold off until you can have one of our professionals conduct an inspection of the plumbing system to ensure that it’s in good condition. We use a CCTV camera to ensure storm water and sewers are intact during the inspection.
Property Maintenance
Jim Monger Plumbing and Gas can provide you with maintenance services for any rental properties that you own and make sure everything is working and running smoothly.
Fixture Installations
We install everything to do with plumbing, including vanity cabinets, toilets, dishwashers, fridges, water filters and much more. Call us for your appliance installation today.
Leaky Plumbing Fixtures
Our staff specialises in leak repair on any kind of leak. Whether it be a leaky pipe to a toilet or a tap not turning off, you’ve come to the right place for your repair services.
Hot Water and Cold Water Supply
Looking for a new water main? No problem. We have the right machines and tools to re-run any water pipes. Replacing a broken section of your water main or installing a new one? We can handle it.
Rainwater Tank Services
Wishing you could save that rainwater? Our rainwater tanks allow you to fill your toilets, washing machines and more. We offer full rainwater tank services from colour selection to installation.
Septic System Services
Is the old system not working properly? The trenches look wet. No problem. Our team specialises in septic tanks and trenches and getting them back to working order through pumping, extending and renewal.
Drainage
We can assist you in removing excess water from run-off of neighbouring properties or low-lying areas. Jim Monger Plumbing and Gas can specifically design a system perfect for your property, whether it be seepage trenches, pump out lines, or trafficable pits. We are your one-stop shop.
Blocked Drains
A jet rodder or electric eel is used to clean out the blocked drain. Once cleaned, we insert our CCTV camera down the pipe to locate the blockage. With our latest equipment we can clear, locate and inspect your sewer or storm water drains, and whether the job calls for the jet rodder or the electric eel, we can unblock it.
Water Filter Services
Looking for a water filter for your home? You have come to the right place. We install water filters and can also change your existing cartridges. Call us today to find out how we can help.
When it’s your side of the meter
Council looks after the water main and the meter. Everything on the property side of the meter is the owner’s, and that’s where we come in. A low or no water problem at one house usually comes down to a few things: a stop valve that’s been knocked closed, a leak or burst pipe drawing the pressure away, or a failed pressure limiting or isolation valve.
Council’s customer standard is a minimum of 22 metres head of static pressure and 30 litres a minute at the meter under normal conditions. If the supply reaching your meter is fine but the taps are weak, the fault is inside your plumbing, and we can find it.
Not every pressure change is a fault. City Water flushes parts of the network on a planned cycle to clear sediment, and that can briefly change pressure or discolour the water. If it’s discoloured, council’s advice is to run a cold tap for a few minutes until it clears.
Jim Monger Plumbing and Gas works under QBCC licence 15504687 and gas licence L90908, from our base in nearby Victoria Point.
Frequently asked questions
Can’t see your question? Call us and we’ll talk it through.
Call 0418 871 269The water’s off at my Redland Bay house. Do I need an emergency plumber?
Check City Water’s Water Service Interruptions page first, or call 07 3829 8999. If there’s no outage and your neighbours have water, call us on 0418 871 269 and we’ll find the fault on your side of the meter.
How long do unplanned water outages in the Redlands usually last?
Council’s target is to restore 95% of unplanned interruptions within five hours, and to respond to at least 90% of loss-of-water events within 60 minutes on the mainland. Times on the interruptions page are estimates.
Our water pressure dropped suddenly. Is that a leak?
It might be. If there’s no outage or flushing work listed, turn off every tap and look at the meter. If it’s still turning, water is going somewhere, and a hidden leak is likely. Call us to track it down.
We’re on tank water and the taps have stopped. Is that council’s problem?
No. On a rainwater tank, the supply depends on your own pump and pressure system, so a failed pump means no water at all. We treat tank and pump failures as urgent.
Can you come out after hours?
Yes. Plumbing and gas emergencies are taken 24/7, including weekends and public holidays. Routine work is booked through the office, 7am to 5pm on weekdays.
Emergency plumbers in nearby areas
Not listed? We probably still cover your area, so give us a call.
No water, low pressure or a burst pipe in Redland Bay? Call 0418 871 269, day or night.
Free quotes, and emergency callouts 24 hours a day.