Emergency Plumber Service in Ormiston
Toilets backing up? A quick check in the yard tells you whose problem it is. Or just ring 0418 871 269, any time of day or night.

Find your inspection opening first
Your sewer has an inspection opening to surface (IOS): a flat, round, white PVC cap about 180mm across, usually within a metre or two of a front, side or back boundary. Redland City Council says every house built after 1990 should have one. Ormiston has plenty of older homes that may not, and on established blocks the cap is often buried under garden or paving.
Run a tap inside and look at the IOS. If it’s holding water, draining slowly or overflowing, the blockage may be in council’s sewer main, so contact council. If it stays dry, the blockage is in your own plumbing and you need a plumber.
Finding, uncovering or installing an IOS is the owner’s responsibility. Council’s Red-e-Map tool shows where your property connects to the sewer.
How We Can Help You
Hot Water Repairs and Installations
We’re your local hot water specialists offering repair and replacement of hot water units. Allow us to give you a quote to help you get back up and running as soon as possible.
Water-Saving Devices
Looking to save money on your utilities each month? Let us provide you with a range of water-saving devices that will help you use less water each day and help lower your bills.
Pre-Purchase Inspections
Are you about to purchase a property? Hold off until you can have one of our professionals conduct an inspection of the plumbing system to ensure that it’s in good condition. We use a CCTV camera to ensure storm water and sewers are intact during the inspection.
Property Maintenance
Jim Monger Plumbing and Gas can provide you with maintenance services for any rental properties that you own and make sure everything is working and running smoothly.
Fixture Installations
We install everything to do with plumbing, including vanity cabinets, toilets, dishwashers, fridges, water filters and much more. Call us for your appliance installation today.
Leaky Plumbing Fixtures
Our staff specialises in leak repair on any kind of leak. Whether it be a leaky pipe to a toilet or a tap not turning off, you’ve come to the right place for your repair services.
Hot Water and Cold Water Supply
Looking for a new water main? No problem. We have the right machines and tools to re-run any water pipes. Replacing a broken section of your water main or installing a new one? We can handle it.
Rainwater Tank Services
Wishing you could save that rainwater? Our rainwater tanks allow you to fill your toilets, washing machines and more. We offer full rainwater tank services from colour selection to installation.
Septic System Services
Is the old system not working properly? The trenches look wet. No problem. Our team specialises in septic tanks and trenches and getting them back to working order through pumping, extending and renewal.
Drainage
We can assist you in removing excess water from run-off of neighbouring properties or low-lying areas. Jim Monger Plumbing and Gas can specifically design a system perfect for your property, whether it be seepage trenches, pump out lines, or trafficable pits. We are your one-stop shop.
Blocked Drains
A jet rodder or electric eel is used to clean out the blocked drain. Once cleaned, we insert our CCTV camera down the pipe to locate the blockage. With our latest equipment we can clear, locate and inspect your sewer or storm water drains, and whether the job calls for the jet rodder or the electric eel, we can unblock it.
Water Filter Services
Looking for a water filter for your home? You have come to the right place. We install water filters and can also change your existing cartridges. Call us today to find out how we can help.

When it’s council’s pipe, you may get the plumber’s bill back
Redland City Council asks owners to have a plumber check their private drains first. If the plumber’s camera and jet rodder show the blockage is in council’s sewer main, report it straight away, keep the SEW reference number, and you may be able to claim back up to $500 (GST inclusive) of the plumber’s cost. That usually covers up to an hour of labour and 15 minutes of camera and jetting.
The claim needs the reference number, the licensed plumber’s invoice and proof you paid it. Council assesses it within 20 business days. It doesn’t cover repeat visits while council attends, digging, work on your private sewer (including uncovering or installing the IOS), or blockages caused by wipes, toys and other things that shouldn’t be flushed.
Weather is the other exception. Hilliards Creek, Ormiston’s main flood source, is prone to both tidal inundation and flash flooding, and blockages investigated during or after a weather event that flooded the network are handled through council’s property damage claims process instead.
We work under QBCC plumbing licence 15504687 and gas licence L90908.
Frequently asked questions
Can’t see your question? Call us and we’ll talk it through.
Call 0418 871 269Where is my sewer inspection opening?
Look for a flat, round, white PVC cap about 180mm across, usually within 1–2 metres of a boundary. Houses built after 1990 should have one; older Ormiston homes may not, or it may be hidden. Council’s Red-e-Map shows your sewer connection.
Will council pay my plumber if the blockage is in their main?
Possibly. Redland City Council reimburses up to $500 (GST inclusive) when a licensed plumber finds the blockage in council’s sewer main and it’s reported to council straight away with a SEW reference number.
My house doesn’t have an inspection opening. Does that matter?
It makes blockages harder to diagnose, and council’s reimbursement doesn’t cover the cost of exposing or installing one, as the IOS is the owner’s responsibility. Council’s Red-e-Map shows where your property connects to the sewer, which helps narrow down where the line runs.
Can you come out at night for a blocked sewer?
Yes. A sewer backing up into the house can’t wait, so the emergency line is answered 24/7, weekends and public holidays included.
Emergency plumbers in nearby areas
Not listed? We probably still cover your area, so give us a call.
Blocked sewer or burst pipe in Ormiston? Call 0418 871 269, any hour.
Free quotes, and emergency callouts 24 hours a day.
