Emergency Plumber Service in Slacks Creek
Sewage coming up through a toilet, shower or floor waste? Stop using water in the house and call 0418 871 269. An overflowing sewer is one of the jobs we treat as an emergency, day or night.
Sewage in the house: keep people safe first
Raw sewage carries germs that make people sick, so the first job isn’t the mop. Logan City Council’s advice is to never touch sewage with bare hands, keep children and pets away, and wear gloves, goggles and gumboots if you have to go near it. Cover any cuts, and wash and disinfect straight away if sewage gets into one.
Don’t flush the toilet or run taps, showers, the dishwasher or the washing machine. Every litre you send down the drain has to go somewhere, and with a blockage that’s back up through the lowest fitting in the house.
Then work out who to call. If the problem is in the pipes on your property, Logan Water says to call a licensed plumber first. If the sewer main or an access hole in the street is overflowing, that’s council’s pipe: report it to Logan Water on 07 3412 3412. If you’re not sure which it is, call us and an emergency plumber in Slacks Creek will find out.
If you have health concerns after contact with sewage, get medical advice or call 13 HEALTH (13 43 25 84).
How We Can Help You
Hot Water Repairs and Installations
We’re your local hot water specialists offering repair and replacement of hot water units. Allow us to give you a quote to help you get back up and running as soon as possible.
Water-Saving Devices
Looking to save money on your utilities each month? Let us provide you with a range of water-saving devices that will help you use less water each day and help lower your bills.
Pre-Purchase Inspections
Are you about to purchase a property? Hold off until you can have one of our professionals conduct an inspection of the plumbing system to ensure that it’s in good condition. We use a CCTV camera to ensure storm water and sewers are intact during the inspection.
Property Maintenance
Jim Monger Plumbing and Gas can provide you with maintenance services for any rental properties that you own and make sure everything is working and running smoothly.
Fixture Installations
We install everything to do with plumbing, including vanity cabinets, toilets, dishwashers, fridges, water filters and much more. Call us for your appliance installation today.
Leaky Plumbing Fixtures
Our staff specialises in leak repair on any kind of leak. Whether it be a leaky pipe to a toilet or a tap not turning off, you’ve come to the right place for your repair services.
Hot Water and Cold Water Supply
Looking for a new water main? No problem. We have the right machines and tools to re-run any water pipes. Replacing a broken section of your water main or installing a new one? We can handle it.
Rainwater Tank Services
Wishing you could save that rainwater? Our rainwater tanks allow you to fill your toilets, washing machines and more. We offer full rainwater tank services from colour selection to installation.
Septic System Services
Is the old system not working properly? The trenches look wet. No problem. Our team specialises in septic tanks and trenches and getting them back to working order through pumping, extending and renewal.
Drainage
We can assist you in removing excess water from run-off of neighbouring properties or low-lying areas. Jim Monger Plumbing and Gas can specifically design a system perfect for your property, whether it be seepage trenches, pump out lines, or trafficable pits. We are your one-stop shop.
Blocked Drains
A jet rodder or electric eel is used to clean out the blocked drain. Once cleaned, we insert our CCTV camera down the pipe to locate the blockage. With our latest equipment we can clear, locate and inspect your sewer or storm water drains, and whether the job calls for the jet rodder or the electric eel, we can unblock it.
Water Filter Services
Looking for a water filter for your home? You have come to the right place. We install water filters and can also change your existing cartridges. Call us today to find out how we can help.
After the blockage is cleared: the clean-up
Once we’ve cleared the line, the house still needs cleaning properly. Council’s guidance is to clean, disinfect and dry every hard surface, and disinfect any tools or equipment the sewage touched. Bleach solutions are the most effective disinfectant. Victoria’s Better Health Channel suggests one cup of household bleach in 10 litres of cold water.
Anything absorbent that’s been soaked should go: carpet, rugs, mattresses, pillows, cardboard and soft toys. Make a list and take photos of everything you throw out for your insurer, and wash the clothes you cleaned up in separately. For a large overflow, council notes a professional cleaning company may be needed.
Let your home insurer know about the overflow, and your landlord or property manager if you rent. We can put a CCTV camera down the line to show what caused the blockage, whether that’s tree roots, a build-up, or a cracked or broken pipe, so you know if it’s likely to happen again. We clear blockages with a high-pressure jet rodder or electric eel.
Slacks Creek takes its name from the creek that runs through it, part of the Logan River catchment. We work there under QBCC plumbing licence 15504687 and gas licence L90908.
Frequently asked questions
Can’t see your question? Call us and we’ll talk it through.
Call 0418 871 269Sewage is coming up through my shower. Do I need an emergency plumber in Slacks Creek?
Yes. Stop using all water in the house, keep everyone out of the bathroom, and call 0418 871 269. If you can see the sewer access hole in the street overflowing too, report that to Logan Water on 07 3412 3412 as well.
Is it safe to clean up sewage myself?
Small amounts can be cleaned with gloves, goggles and gumboots, then hard surfaces disinfected with a bleach solution. Keep children and pets away, throw out soaked absorbent items, and get professional cleaners in for anything large.
Who pays when the sewer overflows into my house?
It depends on where the blockage is. Logan Water repairs blocked and damaged sewer mains outside your property boundary. Pipes on your property are the owner’s to fix with a licensed plumber. Tell your home insurer either way, and take photos.
Why does sewage come out of the gully outside instead of the house?
That’s the overflow relief gully doing its job. Its grate is meant to lift and let sewage out in the yard rather than inside. If sewage came up inside and the gully didn’t overflow, get it checked once the blockage is cleared.
Can you come out after hours?
Yes. Emergency plumbing and gas calls are taken 24/7, including weekends and public holidays. Routine work is booked through the office, 7am to 5pm on weekdays.
Emergency plumbers in nearby areas
Not listed? We probably still cover your area, so give us a call.
Sewage overflow or blocked sewer in Slacks Creek? Call 0418 871 269, day or night.
Free quotes, and emergency callouts 24 hours a day.