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General Plumber in Redland Bay

Marina, slope or septic: what to check at your end of Redland Bay before paying for plumbing work, and who to ring.

Plumbers carrying a solar hot water panel up to a roof

Marina, slopes or southern estates: what to check before paying for work

Need a plumber in Redland Bay for a leaking tap, burst pipe, hot water fault or new fixture? Jim Monger Plumbing and Gas is a family-run plumber and gasfitter with its base at Victoria Point, and Redland Bay is in our listed service area. We handle repairs, installs and maintenance for homeowners, landlords and property managers. Council says some properties in the suburb have on-site wastewater systems, water tanks or gas bottles, so it pays to know what yours runs on before work is priced. Tell us your street when you ring, and ask for a free quote.

Start with your end of the suburb. The marina and Esplanade raise tide and erosion questions, sloping western and southern blocks raise a landslide check, and southern septic owners have a sewer question to put to Council.

Council’s own descriptions show very different land inside this one suburb. In the Moogurrapum Creek catchment, land east of Cleveland Redland Bay Road is mainly urban residential, and land west of it is mainly rural and commercial. Further south, Council describes a narrow coastal strip with short waterways, mostly rural, with recent housing in the lower Weinam and Torquay Creek catchments.

At the marina end, a 2013 stormwater plan prepared for Council says the proposed Weinam Creek development would discharge directly into Moreton Bay, with storm tide to consider as well as inland flooding. If your stormwater heads toward tidal water around there, ask how the outlet behaves at high tide before paying to clear or relay the line.

Between Moores Road and Auster Street, Council reports foreshore erosion on the Esplanade, and in 2025 it closed about 180 metres of shoreline to access while monitoring embankment and road stability. Council’s page does not mention drainage, so treat this as a precaution, and ask Council before aiming new stormwater at that embankment.

Council rates landslide risk from low to high by location, concentrated in the western and southern parts and along sections of the coastline, with most residential development adjacent to risk areas, not within them, though parts of the coastal fringe have homes near them. On a slope, we suggest asking Council how your location is rated before a trench or seepage line goes in.

Council says rural non-urban properties in the Southern Redland Bay catchment are on septic or on-site systems, and says tanks need checking annually regardless. Redland Bayside News reported on 8 September 2025 that the Longland Rd wastewater treatment plant was expected to finish by the end of 2025; we could not confirm it is operating. Deputy Mayor Julie Talty said it would give sewer connection opportunities to residents on smaller lots. That promises no lot a connection, so on a smaller lot, ask Council before renewing a septic system.

Scenic Shores State School, which places itself at the centre of southern Redland Bay’s Shoreline development, had its first academic year in January 2024. If your recently built home there has a suspected defect, ask QBCC before paying for work. Its Home Warranty Scheme limits differ: for a non-structural defect, become aware within 6 months of substantial completion and claim within 7; for a structural one, become aware within the cover period and claim within 3 months of that. QBCC’s page does not say how plumbing defects are categorised.

With those answers in hand, we can quote whatever drainage, trench or septic work is left.

Problems to rule out, from the marina to the southern estates

  • Yard water after heavy rain

    Council’s guide to roads that have flooded in the past lists Hamilton Street, Pitt Street, School of Arts Road, Serpentine Creek Road, Torquay Road and Giles Road, though that is a guide to roads and says nothing about any one property. Council’s creek flood maps also leave out overland flow, so a block outside a mapped creek area can still take water. Council says owners are responsible for stormwater on their own land, and run-off must reach a lawful point of discharge such as a kerb adaptor, an inter-allotment drain or, with Council approval, a Council easement or reserve. We install stormwater drainage, including seepage trenches and pump-out lines, and any quote should name where the water ends up.

  • Weak flow on town water

    Council’s service standards measure pressure at the meter, not at your taps, so weak flow can start on either side of it. Have pressure measured at the meter first: poor pressure in the house with good pressure at the meter may point to private pipes or fittings. This is a way to sort out your own home, and it does not suggest any street here has low pressure. Council owns the water meter and the pipes supplying it, while pipes from the meter to the house are the owner’s responsibility, so the side of the meter decides who fixes it. For a house-side fault, we can trace leaks, replace the water main and re-run hot and cold pipes. For a street-side fault, ring Council’s City Water on 07 3829 8999.

  • Sewer fault: your side or Council’s?

    A 2014 servicing report for Council says two sewerage pump stations serve the Weinam Creek development area, north and south of the creek, pumping into a gravity sewer along Moogurrapum Creek. That describes the network and reports no fault, but it shows that sewer at that end includes Council assets as well as your own pipes, so if you are on the sewer it helps to know which side a possible fault sits on. Council’s test: one or a few slow fixtures is likely the home’s plumbing, while an overflow relief gully running when no water is being used is likely Council’s main. Private estates, unit complexes and duplexes should contact the body corporate first, per Council. If the fault is on your side, we clear drains with a jet rodder and electric eel and can check the line with a CCTV camera.

  • Septic trouble around storms

    Council says severe thunderstorms are the most common local natural hazard here, and its septic guidance says to divert stormwater away from the disposal area. Council also says septic and rainwater tank systems may stop working in long power outages, so a system that has stopped may not be broken. We offer septic services including tanks and trenches, and stormwater drainage to direct run-off elsewhere.

  • Tank supply in bushfire-rated areas

    Council rates large areas of Redland Bay, particularly the south and west, as high to very high bushfire hazard, and says embers can travel kilometres ahead of a fire. For a block on tank water, Queensland Government guidance says to disconnect roof-to-tank pipes as soon as a bushfire threat is apparent, and to check first-flush devices. We offer rainwater tank services, so you can call us about work on your tank.

  • Trenching through mixed ground

    Queensland Government mapping shows tidal flats and mangrove deposits, flood-plain alluvium, olivine basalt and Neranleigh-Fernvale beds all within Redland Bay. That mapping is regional, not block level, so digging conditions on your block should not be assumed from a neighbour’s job. Ask for the ground to be looked at before a water main replacement or seepage trench is priced, both of which we carry out.

Our general plumbing services in Redland Bay

  • General Repairs and Fixtures

    Leaking taps, toilets and fixtures, plus installing vanities, toilets, dishwashers, fridges and water filters.

  • Hot Water Systems

    Repairs, replacements and new installations across gas, electric and heat pump units. At the 2021 Census, 68.0% of Redland Bay homes had four or more bedrooms against 50.5% across Redland City, so tell us how many people use the home before a replacement is sized.

  • Blocked Drains

    Blocked drain clearing with a jet rodder and electric eel, with CCTV drain camera inspections.

  • Burst Pipes and Leak Detection

    Burst pipe repairs and leak detection.

  • Water Mains and Re-Piping

    Water main replacement and re-running hot and cold water pipes.

  • Septic Systems

    Septic system services including tanks and trenches.

  • Rainwater Tanks

    Rainwater tank services.

  • Stormwater Drainage

    Stormwater drainage solutions including seepage trenches and pump-out lines.

  • Gas Fitting

    Gas fitting and gas appliance connections under gas licence L90908.

  • Pre-Purchase Inspections

    Pre-purchase plumbing inspections. Council says the western and southern areas are predominantly rural, so on a block out there confirm the water and wastewater setup before you buy.

  • Emergency Plumbing

    Emergency calls taken 24/7 including weekends, for burst pipes, overflowing drains and gas problems. In heavy rain, give us your road when you ring, since roads on Council’s flood guide may affect how a plumber reaches you.

  • TMV and Backflow

    Thermostatic mixing valve and backflow prevention installation, testing and yearly maintenance.

  • Property Maintenance

    Plumbing maintenance for homes, rental properties and commercial properties.

Plumbing work

Why choose Jim Monger Plumbing and Gas

Jim Monger Plumbing and Gas holds QBCC plumbing licence 15504687 and gas licence L90908. Owners can check a plumber on the QBCC’s free licensee search and ask to see the licence card. Our ABN is 72 684 573 242. The business had a Google rating of 4.9 from 100 reviews as of 28 October 2026. A 2021 Google review names Redland Bay: the reviewer says we provided new water mains at their property, with cold and hot water back to normal within the day, as promised. Other Google reviews speak to the business as a whole. One reviewer wrote that a call to us saved them buying a hot water system they did not need. Another wrote that they had used us twice for outside water leaks and found the prices very reasonable. A third wrote that we fitted them in at short notice so a stone benchtop installation was not delayed.

When you ring, give us your street, whether the block is near the marina, the foreshore or a slope, and whether it runs on town water or a tank, sewer or septic. Quotes are free, and we take emergency calls 24/7.

Frequently asked questions

Can’t see your question? Call us and we’ll talk it through.

Call 0418 871 269
How do I find out whether my Redland Bay property is on sewer or septic?

Do not work it out from the side of Cleveland Redland Bay Road you are on, because Council’s description of land use there does not say who is sewered. Ask Council’s City Water on 07 3829 8999.

What upkeep does a septic system need while I wait to hear about sewer?

Council’s septic guidance says tanks need checking annually, and recommends sludge removal every two to three years for some older systems. It also says to repair leaky toilets immediately and keep fats and non-toilet-paper items out.

Do I need a one-way flood gate on my stormwater outlet near the marina?

The flood gates in the 2013 Weinam Creek plan concern that development’s proposed filter units, and the plan sets no rule for houses. Have your own outlet assessed where it runs, and we can quote any stormwater drainage work it needs.

Is Council doing anything about flooding around Pitt Street and Weinam Creek?

In March 2026 Council noted a report in which officers recommended updated flood modelling for Weinam Creek and planned a 30-metre concrete open drain at the Pitt Street Wetlands, with design in 2026/27 and construction in 2027/28. Those timings may change, so base your own drainage decisions on your block as it is today.

How can I check Moores Road during heavy rain?

Look on Council’s Flood Cameras page, which covers the Moores Road camera, beside an upgraded LED road closed sign that Council said lit up to warn motorists of closures during heavy rain in May 2026. Council says the images typically refresh every 20 to 30 minutes, so they are not live. If you have a plumbing visit booked and Moores Road is on the way, check it first and tell us what you see, because a closure can delay any trade.

Will the Weinam Creek parking changes affect a plumbing visit near the marina?

It depends on the property. Economic Development Queensland’s Weinam Creek page gave 28 October 2026 as the date temporary parking changes at the marina would begin, and we cannot say how they affect access at any one address. If your property is close by, mention parking and access when you ring.

Do you cover Redland Bay from your Victoria Point base?

Yes, Redland Bay is in our listed service area, and our base is at 3 Jordan Dr, Victoria Point. Ring us for availability on your job and a free quote.

Tell us your street and what the block runs on. Call 0418 871 269.

Free quotes, and emergency callouts 24 hours a day.

0418 871 269
Call 0418 871 269