0418 871 269

Blocked Drain Redland Bay

An overflow means call now; otherwise see whether the water came from a creek, storm tide or your pipe, then have the line cleared and camera-checked.

New PVC waste trap and drain fitted under a sink

Creek, storm tide or pipe: where did the water come from?

A blocked drain in Redland Bay deserves one question before any clearing starts: did the water come from your pipe, or from outside it? Council describes the southern Redland Bay catchment as a narrow strip of coastal land with short waterways running into southern Moreton Bay. At the 2021 Census 94.3% of occupied dwellings here were separate houses, so most owners, landlords and property managers are dealing with a lot’s own private pipework. Jim Monger Plumbing and Gas clears drains with a jet rodder or electric eel and checks lines with a CCTV camera. The checks below help sort out your problem, but skip them for sewage or an overflow: Council takes gully overflows with nothing running, and we take overflowing drain calls 24/7.

Council describes the western and southern areas as predominantly rural with limited development, and the 2021 Census averaged 3.8 bedrooms per dwelling against 3.2 for Queensland. So tell us on the phone whether you are on acreage or a house lot, and which fixtures are affected.

Sewage or an overflow comes first: if your overflow relief gully overflows with no water in use, Council says the blockage is likely in its sewer main, so ring Council on (07) 3829 8999. For any other overflowing drain, ring our 24/7 line.

Council’s Redland Bay disaster profile gives creek flooding, flash flooding and storm tide inundation as the primary flood risks, with waterways including Weinam, Moogurrapum, Native Dog and Eprapah creeks. If one of those creeks was up, water in your yard may be creek water, not a blocked pipe, though that is our reasoning rather than Council’s. Tell us which of the four sits closest to your lot.

Council’s guide to roads with past flooding takes in parts of School of Arts Road, Serpentine Creek Road, Hamilton Street and Pitt Street, and warns other roads may flood. Near those stretches, note whether the road was under water when your drain slowed. Council’s Flood Cameras page lists Moores Road, so you can look there for water on the road.

Council says storm tide inundation may affect locations including the Redland Bay Golf Club, the Weinam Creek Marina precinct, Banana Street, Esplanade, Junee Street, Pear Street, Zipfs Road and Rocky Passage Road. On those streets, Council points to a property enquiry through Development.i for peak levels. We reason that water left by a storm tide there is inundation, which clearing a pipe would not remove.

Torquay Creek gives one example, not a rule. Council officers found no current flooding issues there, while Redland Bayside News said flooding across part of one private property in that investigation is expected because of an existing drainage easement. If water keeps crossing the same part of your lot, an easement is one possibility to check on your title, and a wet yard can have many other causes.

At the Pitt Street Wetlands, an August 2025 inspection found dense vegetation in a bio-retention basin and ponding in the channel, and a 30-metre concrete open drain is proposed, with design in 2026/27 and construction in 2027/28. That proposal comes from a Council report, so ask Council about that basin or channel. Stormwater pipes on your own land stay yours to maintain, even beside those wetlands.

Away from those creeks and streets, Council says that if only one fixture is affected, the problem is most likely in your home’s plumbing. A dry day does not settle it, because Council’s gully and inspection opening checks can still point to its sewer main. For your own line, we can clear it and run a CCTV camera through it.

Which drain problem do you have, and who handles it?

  • Gurgling or slow drains in heavy rain

    Council says heavy rain can cause temporary slow drains and gurgling that resolve once levels drop. A symptom that shows up only in a downpour may not need a callout straight away, but this does not apply to sewage overflowing. Tell us when it started and whether it has cleared, and if it stays slow in dry weather we can clear the line and camera-check it.

  • Sewage at the gully with nothing running

    The overflow relief gully sends sewage outside your house when there is a blockage, and Council says that if it overflows when no water is being used, the blockage is likely in Council’s sewer main. That makes it a Council call first, on (07) 3829 8999, which can save a plumber’s callout. If the gully only overflows when you are running water, ring us and we will take it from there.

  • One slow fixture indoors

    Council says that if only one fixture is affected, the problem is most likely in the home’s plumbing, and it names tree roots, fats or solids, wet wipes, paper towel and hygiene products among blockage causes. With one fixture down there is no need to wait on Council, and what has gone down that drain helps explain the blockage. Tell us which fixture it is and what may have gone down it, so we can clear that line first.

  • Blocked stormwater line on your lot

    Owners manage stormwater on their own land and maintain their pipes, gutters, downpipes and gully pits, and roofwater pipework on Council property stays the landowner’s up to and including the kerb connection. Council describes receiving waters here as part of the Moreton Bay Marine Park habitat protection zone, which is a local reason to keep sediment and rubbish out of stormwater lines. We handle stormwater drainage work, including seepage trenches and pump-out lines. Before booking, you can check your section against Council’s rule that roofwater pipework stays yours up to and including the kerb connection.

  • Fixtures backing up on an on-site system

    Council says some properties in the suburb have on-site wastewater systems, and that these may not operate during extended power outages. A backing-up fixture on one of these systems has a different fault path from a sewer main, and Council’s sewer checks may not apply. Tell us first whether you are sewered or on-site and whether the power has been out, because we also work on septic tanks and trenches.

  • Blockage in a unit, townhouse or gated estate

    Council says private estates, gated communities, unit complexes, duplexes and body corporates should contact their body corporate about a sewer blockage. At the 2021 Census just 3.5% of dwellings here were semi-detached, row, terrace or townhouse and 2.1% were flats or apartments, so this route is easy to overlook in a suburb of houses. We do plumbing maintenance for homes, rental properties and commercial properties, so ring us once the body corporate or owner has authorised the work. If a drain is overflowing, we take emergency calls 24/7 while you reach them.

Our blocked drain services in Redland Bay

  • Blocked drain clearing

    Drains cleared with a jet rodder or electric eel. If your street is on Council’s flooded road or storm tide lists, say so when you ring.

  • CCTV drain camera inspections

    A camera goes through the line, so the cause is looked for rather than guessed at.

  • Stormwater drainage

    Stormwater drainage work, including seepage trenches and pump-out lines. Tell us which creek or street your lot is closest to when you ring.

  • Septic systems

    Septic system services, including tanks and trenches.

  • Emergency calls

    Emergency plumbing calls taken 24/7 including weekends, including for overflowing drains.

  • Maintenance for rental properties

    Plumbing maintenance for homes, rental properties and commercial properties. At the 2021 Census 22.5% of occupied dwellings here were rented, so tell us if you manage the property for an owner and who authorises the work.

CCTV drain camera inspecting a pipe

Who you are calling: licence, base and Google reviews

Jim Monger Plumbing and Gas is a family-run plumber and gasfitter serving the Redlands, Logan and south-east Brisbane, with a base at 3 Jordan Dr, Victoria Point. We hold QBCC plumbing licence 15504687. As of 28 October 2026 our Google rating was 4.9 from 100 reviews, across all our work rather than this suburb alone. Two Google reviews have no recorded location, so they are not presented as Redland Bay jobs: one reviewer wrote that we "Fixed our blocked drain in no time", and another described two outside drainage jobs. A May 2021 Google review described a new water main at a property in Redland Bay, with water "back to normal within the day, as promised". That was a water main job, not a drain job. These are individual Google reviews, not a promise about timing on your job.

If a drain is overflowing, ring now: we take emergency calls 24/7, and for sewage at the gully with nothing running, Council’s number is (07) 3829 8999. For any other blocked drain in Redland Bay, ring us whenever you want the line cleared and camera-checked. Quotes are free.

Frequently asked questions

Can’t see your question? Call us and we’ll talk it through.

Call 0418 871 269
How do I tell if the blockage is in my plumbing or Council’s sewer?

Find your inspection opening (IOS), usually a white PVC cap about 180 mm across, typically within 1 to 2 metres of a boundary, though it may be buried. Under Council’s test, if it holds liquid or drains slowly there may be a blockage in Council’s sewer main. If it stays dry while a tap runs inside, there may be a blockage in your own plumbing.

What if the fault turns out to be in Council’s main?

Report it to Council straight away, because Council may reimburse up to $500 including GST where a licensed plumber finds a defect in its wastewater infrastructure caused the blockage and it is reported immediately with a SEW reference number. That is Council’s scheme, not our offer, and its exclusions include weather-event flooding investigations, so read Council’s Sewer blockages page before relying on it.

I live near lower Weinam Creek. Is my home at flood risk?

We do not give flood-risk opinions on a property. In March 2026 Council noted an officers’ report, and for Weinam Creek from Cliftonville Place Park and Moores Road to the creek mouth, officers suggested updated flood modelling to clarify whether homes were at risk. Check your own lot through Council’s Development.i and Red-e-Map, and keep in mind its creek flood maps exclude overland flow.

Rain is forecast and my yard is already wet. Where can I get sandbags?

In February 2026 Council listed a Redland Bay sandbag station at the Bayview Conservation Park Staging Area, 487-503 German Church Road. That listing was tied to one weather event, so check Council’s Disaster Dashboard for what is open now.

Water is over my road. Should I mention it when I ring?

Yes, tell us when you ring if water is over your road. Serpentine Creek Road runs north from Beenleigh-Redland Bay Road to the centre of the suburb, and Redland Bayside News reported in March 2026 that it can temporarily flood, with other access routes available. If that road is part of your own trip, check it before you head out.

My yard drain runs through the back of the lot. Who looks after it?

Properties below street level or sloping away from the street will likely have inter-allotment drainage, which can serve two to ten properties. Council does not maintain those pipes, so the affected owners work together to maintain them. A camera inspection gives you something to show the neighbours on that line.

What should a drain plumber bring?

Council advises choosing a plumber with jet rodding and a pipe inspection camera, and says the Master Plumbers’ Association of Queensland can recommend one. We use a jet rodder, an electric eel and CCTV. Council’s advice is general and is not an endorsement of us.

What should I check on my gully and downpipes before a storm?

Council says the overflow relief gully should sit about 50mm above ground level, roofwater must not discharge into it, and stormwater must not go into the sewer. If a downpipe runs into the gully or a sewer pipe, ring us about stormwater drainage.

Drain blocked or overflowing in Redland Bay? Call 0418 871 269.

Free quotes, and emergency callouts 24 hours a day.

0418 871 269
Call 0418 871 269