General Plumber in Sheldon
Septic, tank water, bottled gas or mains: work out what your Sheldon block runs on and whose pipe it is before paying for a repair.
Septic, tank water, bottled gas: know what your Sheldon block runs on
Looking for a plumber in Sheldon? Here the decision usually lands on the owner: only 5.0% of homes were rented at the 2021 Census, against 22.9% across Redland. So the person reading this is most likely the one paying for the leak, the pump or the drain, and it helps to know what you are paying for before work starts. Jim Monger Plumbing and Gas is a family-run plumber and gasfitter based at Victoria Point, with Sheldon in our service area. We handle leaking taps, toilets and fixture installs, and plumbing maintenance for landlords and property managers too. Quotes are free, so tell us what you are seeing.
Many Sheldon properties rely on private infrastructure, so the useful question before any plumbing job is which part of the system is yours and who should look at it. This page covers what to check when you find a wet patch, a dead pump or runoff after a storm, and when it needs a licensed plumber or gasfitter.
Council describes Sheldon as predominantly rural-residential, with many properties relying on private infrastructure such as septic systems, generators and water storage. That is Council’s short list for this suburb, so before paying for a repair, write down which of the three your block has, and whether it is on sewer and town water instead. Deciding on a repair usually falls to the owner here, with 47.8% of Sheldon homes owned outright at the 2021 Census against 33.7% across Redland.
Council also characterises the suburb by large acreage properties surrounded by bushland, with many homes well back from the road on long driveways, which matters on town water because Council says the pipes from the meter to the house are the owner’s. How much buried line that leaves you may depend on where your meter sits, which a long driveway alone may not show, so locate the meter first rather than judging from where the ground looks wettest.
Council says Sheldon’s primary flood risk is localised creek and flash flooding from heavy rain, and that current mapping indicates limited impacts to most residential development. It singles out sections of Avalon Road, where flooding has occurred historically, and its list of affected roads adds Woodlands Drive near Mount Cotton Road. Those are road listings and say nothing about a particular property, but if you reach home by either road, mention it when you ring in wet weather, and leave any look at your drainage until the rain has passed and it is safe to go outside.
Council names the upper reaches of Tingalpa Creek and Hilliards Creek among the creek systems passing through the suburb. Hilliards Creek rises in the low hills of Sheldon and Thornlands either side of Taylor Road, an upper catchment Council describes as dominated by horticulture, horse studs and lifestyle blocks, with many farm dams. Among those dams and lifestyle blocks, runoff may be heading for a dam or gully rather than a street drain, so it is worth knowing where it leaves your block before drainage work is planned. Once you know where it leaves a block in that upper catchment, we can plan seepage trenches or pump-out lines around it.
Wet patches, heavy rain and runoff on a big block
Wet or smelly septic trench
Council says a transpiration trench lets effluent absorb into the soil, and it warns against disinfectants, grease and anything other than toilet paper going into the system. Where a home relies on septic, that trench is where its effluent goes, which is why Council says to divert stormwater away from the disposal area. A trench that stays wet is worth having looked at rather than leaving. We work on septic tanks and trenches, so tell us whether the trench stays wet in dry weather as well as after rain.
Leak under a driveway or paddock
Where a home sits well back from the road on a long driveway, any pipe buried on the way is out of sight. As a general observation, a leak in a buried line can run unnoticed until the ground stays wet. Council’s concealed leak form may offer eligible residential or small customers a remission, subject to its criteria, which include repair within 30 days of identification and a plumber’s invoice or report stating a concealed leak. Ask Council whether you qualify before counting on it. On a dial-type meter, Council says a small dial spins whenever water is in use, so with every tap off a spinning dial is the cue to call us. We do leak detection and burst pipe repairs, and we can replace a water main or re-run pipes where a section has failed.
Drain or toilet backing up
For sewered homes, Council says one or a few affected fixtures points to your home’s plumbing, an overflow when no water is in use points to Council’s sewer main, and tree roots in pipework are a common cause. That test is written for sewered homes. Many Sheldon properties rely on private infrastructure such as septic systems, and on one of those the tank and trench are a sensible first check instead. We clear blockages with a jet rodder or electric eel and use a CCTV drain camera to inspect the line.
Gas bottle leak or new connection
Council says some properties in Sheldon use gas bottles for hot water and cooking, and that cylinders should be kept secure and maintained. Queensland says LPG is heavier than air and can pool in low areas and drains, so where a bottle sits on your block is worth a look. If your property is ever flood-affected, Queensland says gas services must be inspected by a licensed gasfitter before gas is restored. Your LPG distributor maintains and tests connected cylinders, while Queensland says only a licensed gasfitter can do gas work on pipework and connections, and that is work we carry out.
Gully that only runs in storms
Council says drainage lines in the Sheldon and Thornlands upper catchment often dry up in dry weather, and Coolnwynpin Creek flows from the edge of Sheldon. A line that is dry between storms may still carry water in heavy rain, so a shed, trench or driveway laid across it can end up wet with little warning. Council says property owners are responsible for managing stormwater and surface water on their land, and that stormwater must never go into the sewer. We install stormwater drainage including seepage trenches and pump-out lines, so show us where the water comes in and where it leaves.
General plumbing services in Sheldon
Septic Systems
Septic system services including tanks and trenches. A 2023 planning record for one Sheldon property describes replacing an existing system with an on-site sewerage treatment facility. It says nothing about your block, so tell us what yours has.
Stormwater Drainage
Stormwater drainage solutions including seepage trenches and pump-out lines.
Burst Pipes and Leak Detection
Burst pipe repairs and leak detection.
Water Mains and Pipe Re-runs
Water main replacement and re-running hot and cold water pipes.
Blocked Drains
Blocked drain clearing with a jet rodder and electric eel, with CCTV drain camera inspections.
Hot Water Systems
Repairs, replacements and new installations across gas, electric and heat pump units. Rheem says that where natural gas is not available, a propane (LPG) water heater can run from refillable gas bottles, which is worth raising if your Sheldon home already uses them.
Gas Fitting
Gas fitting and gas appliance connections under gas licence L90908.
Rainwater Tanks
Rainwater tank services.
TMV and Backflow
Thermostatic mixing valve and backflow prevention installation, testing and yearly maintenance. Council lists irrigation systems and alternate water supplies as examples needing a testable backflow device, registered and tested at least yearly, so if a tank is tied into your plumbing, confirm with Council whether yours needs one.
General Repairs and Fixtures
Leaking taps, toilets and fixtures, plus installing vanities, toilets, dishwashers, fridges and water filters.
Property Maintenance
Plumbing maintenance for homes, rental properties and commercial properties. If you manage a Sheldon rental with an on-site sewage system, QBCC advises agents to know that system’s servicing requirements and ensure regular services occur.
Emergency Plumbing
Emergency calls taken 24/7 including weekends, for burst pipes, overflowing drains and gas problems.
Why choose Jim Monger Plumbing and Gas
Jim Monger Plumbing and Gas is a family-run plumber and gasfitter based at 3 Jordan Dr, Victoria Point, serving Redlands, Logan and south-east Brisbane, with Sheldon listed in our service area. We hold QBCC plumbing licence 15504687 and gas licence L90908, and we are a member of the Master Plumbers Association of Queensland. Across the whole business, our Google rating was 4.9 from 100 reviews as of 28 October 2026. One Google reviewer wrote that calling us saved them from buying a new hot water system they did not need, adding "I was told honestly what I really needed to do". Another Google reviewer has used us twice for water leaks outside. A third describes a quick reply to an online enquiry and being fitted in at short notice. These reviews speak to the business as a whole.
When you call, tell us what you can see, what your block runs on and whether you have found the meter. Quotes are free and emergency calls are taken 24/7.
Frequently asked questions
Can’t see your question? Call us and we’ll talk it through.
Call 0418 871 269How often should a septic tank in Sheldon be checked?
Council says tanks need an annual check, and some older systems may need sludge removed about every two to three years. It also says a tank may need more regular pumping if more people live in the house than it was designed for. That is worth asking about here, with Sheldon households averaging 3.1 people at the 2021 Census against 2.5 for Queensland.
A leak is showing near my front boundary. Do I call Council or a plumber?
Council says leaks on footpaths, roads or outside the boundary go to Council on (07) 3829 8999, and leaks inside the boundary go to a licensed plumber, your landlord or rental agency, or body corporate. It also says it owns the meter and the pipes supplying it, while pipes from the meter to the house are the property owner’s responsibility. So find the meter first. If the leak is on the house side of it, we do leak detection and burst pipe repairs. If it sits before the meter, even inside your boundary, check with Council on that number before paying for a repair.
The power is out and my tank or septic has stopped. Is that a plumbing fault?
It may not be, because Council says on-site wastewater and water tank systems may not operate during extended power outages. Outages are reported on 13 62 62. If the system stays down after the power returns, call us about the tank or septic side.
What should I do if I smell gas near my bottles?
Queensland’s advice is no flames or switches, turn off the appliance, ventilate, then turn off the supply and call your supplier or a gasfitter. If you can still smell gas after the supply is off, call 000. For a routine check, it describes spraying soapy water from the cylinder to the connection point and looking for bubbles.
Can you reach me if local roads are flooding?
We cannot promise an arrival time in wet weather, and Council’s list shows some Sheldon road sections have flooded in the past. Emergency calls are taken 24/7, so ring and tell us your road and what is happening.
Where can runoff from my Sheldon block go?
Council lists lawful points of discharge as a kerb adapter or kerb and channel, an inter-allotment drain, or a Council-controlled easement or reserve with its approval. Which one fits depends on your lot, so ask Council about your property before drainage work starts.
Can I repair a broken pipe on my own block?
Owning the pipe does not settle who may repair it, because QBCC says most Queensland plumbing work is regulated and needs a licensed plumber or drainer, including minor work such as unblocking drains and repairing a broken pipe. QBCC also says some work can be done unlicensed, so check before you start.
I am buying acreage in Sheldon. What should I have checked?
We offer pre-purchase plumbing inspections, and we inspect drains with a CCTV drain camera. Separately, because many Sheldon properties rely on private infrastructure such as septic systems and water storage, ask the seller what this block runs on. If you plan a new water or sewer connection, Council requires an application and quote, and a property outside the current connection area may be quoted for extending the network.
Plumbers in nearby areas
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Related services
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Guides
What to check yourself first, and when it needs a plumber. All guides
Plumbing trouble on your Sheldon block? Call 0418 871 269.
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