General Plumber in Thorneside
Licensed plumbing and gas for Thorneside townhouses, rentals and houses, starting with the question that shapes the first call: whose pipe is it?

Townhouse or house, living alone or renting out: whose pipe is it, and who sees the leak?
Looking for a plumber in Thorneside? When a drain backs up or a yard stays wet, the useful first question is where the fault sits: your own plumbing, body corporate property or Council’s main. Jim Monger Plumbing and Gas is a family-run plumber and gasfitter based at Victoria Point, working for homeowners, landlords and property managers. We clear blocked drains with a jet rodder and electric eel, inspect lines with a CCTV drain camera, repair burst pipes and detect leaks, and build stormwater drainage on your block. Have the fault and your dwelling type ready when you call, and we can talk through what to look at first.
The advice on this page follows the suburb’s housing rather than a list of trades. Attached homes, rentals and people living alone each change who spots a fault and who gets rung first, so start with the part that matches your home.
About one home in three here was attached housing (semi-detached, row, terrace or townhouse) at the 2021 Census, nearly three times the Redland rate. Council says a unit, duplex or body corporate property with a sewer blockage should contact the body corporate, so in those homes do that before booking. With separate houses at 63.5%, tell us which you have and what the body corporate said, and we can clear and camera the line.
At the 2021 Census, lone-person households made up 29.7% of homes here against 21.9% across Redland, so many residents have nobody else home to hear a running cistern. In those homes, learn where the stop valve is and use Council’s meter test: turn off all water appliances, record the black and red numbers, wait an hour or two and re-read, as a rise with no water used may mean a leak needing a licensed plumber. Rentals share that blind spot: 28.7% of homes in 2021 against Redland’s 22.9%, so a landlord may not see a fault between visits, and we offer maintenance for rental properties.
The Thorneside Wastewater Treatment Plant sits inside this suburb of 3,877 people (2021 Census), yet Council said in December 2016 it served more than 40,000 across Thorneside, Birkdale, Ormiston and Wellington Point. Council reported that month that an upgrade would add inlet screening to remove wet wipes and cotton buds, which it said could affect Tingalpa Creek and Waterloo Bay. Thorneside sits at that creek’s mouth, so the reason to bin those items is close by, though the report concerns the plant inlet, not house drains.
On the suburb’s eastern side, Council says the land drains into lower Tingalpa Creek and the Thorneside Wetlands, so yard run-off there can end up in both. Keep those yard drains clean and connected to stormwater, never the sewer, and ask us about a seepage trench if a yard there stays wet.
As read on 4 November 2026, Council’s list of roads that have flooded in the past names Railway Parade, Ferry Road and Esplanade, plus the road near the Tingalpa Creek bridge on the Brisbane side, and warns other roads can flood. On a wet day, check Council’s Disaster Dashboard and tell us which of those roads you can use. Council also identifies small low to medium landslide hazard areas at the northern end of Mooroondu Road and between Ruth and Claremont streets, affecting a limited number of homes. Council does not link those areas to plumbing, but on those streets raise any slope when asking for a drainage quote, as it may affect where a trench runs.
Blocked lines, wet yards, gas bottles and other faults to raise
One slow fixture or an overflowing gully
Council’s guidance separates the two: one or a few slow fixtures points to the home’s plumbing, while an overflow relief gully overflowing with no water in use points to Council’s sewer main. Telling them apart first means the right party gets the first call. For a fault in your own line we clear it with a jet rodder or electric eel and can check it with a CCTV drain camera.
A covered overflow gully
Pot plants, tiling, paving or landscaping can end up over the gully, yet Council says it must stay uncovered and must not take roofwater. The gully is there to send wastewater outside your home during a blockage, so covering it works against that job. Ask us to look at the gully during a drain visit, and tell us if you cannot find one, since Council says properties connected before the 1970s may not have one.
Yard water after heavy rain
Ordinary yard water generally comes down to how a block falls and where its run-off can go, which needs checking on site. Flooding is a separate matter: Council says the suburb sits at the mouth of Tingalpa Creek and lists heavy rainfall among its flood risks, alongside storm tide and tidal flooding. Owners are responsible for stormwater and surface water on their own land, and stormwater must never be directed into the sewer. We install seepage trenches and pump-out lines for ordinary yard water, not as a flood fix.
Gas bottles running hot water or cooking
Council says some properties here use gas bottles to service hot water systems and cooking appliances. Gas problems are among the things we take emergency calls for, so do not leave one for a convenient day. We do gas fitting and gas appliance connections under gas licence L90908, and repair or replace gas hot water units.
Rebuilding or adding a dwelling near the station
The City Plan says the suburb stays mainly detached, while areas zoned low-medium or medium density around Thorneside railway station will support more housing choice. As general advice, not something the City Plan says, a rebuild or extra dwelling may change how water and sewer services run on a site, so raise it early, before demolition starts. We handle plumbing decommissioning for demolition, including sewer and water cap-offs, and re-run hot and cold water pipes.
A leak that is not a concealed leak
Leaking taps and cisterns, tanks and float valves on the potable supply, sprinklers and irrigation, hot water systems and pools all fall outside Council’s concealed-leak remission. With no remission to fall back on, a slow drip in one of those places is worth fixing soon. We repair leaking taps, toilets and fixtures, and hot water units.
General plumbing services in Thorneside
Blocked Drains
Blocked drain clearing with a jet rodder and electric eel, with CCTV drain camera inspections.
Stormwater Drainage
Stormwater drainage solutions including seepage trenches and pump-out lines.
Hot Water Systems
Repairs, replacements and new installations across gas, electric and heat pump units.
Burst Pipes and Leak Detection
Burst pipe repairs and leak detection.
Emergency Plumbing
Emergency calls taken 24/7 including weekends, for burst pipes, overflowing drains and gas problems.
General Repairs and Fixtures
Leaking taps, toilets and fixtures, plus installing vanities, toilets, dishwashers, fridges and water filters.
Gas Fitting
Gas fitting and gas appliance connections under gas licence L90908.
Property Maintenance
Plumbing maintenance for homes, rental properties and commercial properties.
TMV and Backflow
Thermostatic mixing valve and backflow prevention installation, testing and yearly maintenance.
Rainwater Tanks and Septic
Rainwater tank services, and septic system services including tanks and trenches.

Why choose Jim Monger Plumbing and Gas
Jim Monger Plumbing and Gas holds QBCC plumbing licence 15504687 and gas licence L90908, under ABN 72 684 573 242, and is a family-run business with its base at 3 Jordan Dr, Victoria Point. Our business details list membership of the Master Plumbers Association of Queensland. Our Google rating was 4.9 from 100 reviews as of 28 October 2026, a figure that covers all the areas we serve. One Google reviewer wrote in June 2026 that they had used us twice for water leaks outside, and that prices were very reasonable. Another wrote in September 2025 that a call saved them from buying a hot water system they did not need, and that they were told honestly what was needed. These are general Google reviews and do not record where the jobs were.
Ring with three things in hand: what the fault is doing, what kind of dwelling it is, and whether a body corporate is involved. Quotes are free, and emergency calls are taken 24/7 including weekends.
Frequently asked questions
Can’t see your question? Call us and we’ll talk it through.
Call 0418 871 269I own a townhouse and found a concealed leak. Who applies to Council for remission?
In a community titles scheme it depends on sub-metering and on where the leak occurred, and the body corporate applies for a leak in common property. Council’s policy also asks for an invoice or signed report from a licensed plumber confirming the leak was concealed and repaired.
If the blockage turns out to be Council’s main, do I still pay the plumber?
Possibly not all of it, because Council can reimburse some costs for sewer blockages. It requires a plumber to inspect your internal plumbing first and prompt reporting, so keep the invoice and confirm the conditions with Council.
Which side of the water meter is mine?
Council owns the meter and the pipes supplying it, and everything on the property side of the meter is the owner’s responsibility. Do not move or adjust the meter, because interfering with it is an offence.
My property has a rainwater tank or septic system. Do you work on those?
Yes, we offer rainwater tank services and septic system services, including tanks and trenches. Council says tank and on-site wastewater systems may not operate during extended power outages, so if your tank or septic system stopped in one, tell us what stopped when you call.
Can I fix a dripping tap myself?
Queensland lets owners replace a tap washer or jumper valve, change a shower head, replace cistern washers and clean ground-level trap grates. For other work, use a licensed plumber, and you can check any plumber’s licence on the QBCC online register or by calling 139 333.
Sources
- Australian Bureau of Statistics: 2021 Census QuickStats, Thorneside
- Redland City Council: Thorneside natural hazards and critical infrastructure
- Redland City Council: Roads affected by local flooding
- Redland City Council: Sewer blockages
- Redland City Council news, 21 December 2016: State boost for Thorneside Wastewater Treatment Plant
General plumbing in nearby areas
Not listed? We probably still cover your area, so give us a call.
Related services
More ways we can help around your home or business.
Guides
What to check yourself first, and when it needs a plumber. All guides
Not sure whose pipe it is? Call 0418 871 269.
Free quotes, and emergency callouts 24 hours a day.
