Blocked Drain Springwood
Blocked drains cleared and the line checked by camera, for Springwood owners, tenants and landlords whose pipe may not match the one next door.
Next door’s drain may not match yours, so look up your own
At the 2021 Census, 72.1% of Springwood dwellings were separate houses and 23.7% townhouse-style, so the home beside yours may have a different drain arrangement, and an attached home may share a line. Jim Monger Plumbing and Gas clears blocked drains with a jet rodder and electric eel, and checks the line with a CCTV camera. That suits owners, landlords and property managers who want the cause looked for as well as the water moving. We are based at Victoria Point, and Springwood is in our service area. If water is rising now, skip the reading and ring, because emergency calls are taken 24/7.
Start with what you can see: one slow fixture, several at once, or a neighbour with the same trouble. Then add any plans or paperwork you hold for the line, because Council’s criteria say a contractor should try to get the drainage plan.
A smaller share of Springwood dwellings were separate houses at the 2021 Census than in Slacks Creek or Underwood: 72.1%, against 78.5% and 84.3%. In a 2018 Jimboomba Times article, a former project manager says the land was developed in stages and describes a $1200 block as an unsewered site. The article does not cover pipes, so this is our inference alone: homes close together here may have joined the sewer at different times. If that is right, next door’s repairs may be a weak guide to your line, so before paying for more than clearing, you can ask for your own CCTV camera inspection.
Council’s as-constructed plans show the below-ground sanitary drainage installed on a property, free to view online where available. On 4 November 2026, about 77% of Springwood records in its dataset without a unit number had a house drainage plan, against about 74% in Slacks Creek and 56% in Underwood. For unit-numbered records it was about 13%, but 39 of the 61 addresses holding them also have a record with no unit number listing at least one document. These are property records, domestic and commercial, and a missing one does not mean no plan exists, as Council can also search its records, allowing 5 to 10 working days. So if your address has no unit number, look it up before ringing and tell us what it shows. If it has a unit number, as more do here than in either suburb, search your unit and then the complex’s street address, though its record may not cover your unit.
At the 2021 Census, 23.7% of Springwood dwellings were townhouse-style, against 19.1% in Slacks Creek and 13.9% in Underwood. The Census does not show who shares a drain, but that mix makes a shared line a fairer first question here than in either suburb, so if the plan search leaves an attached home’s layout unclear, ask the joined neighbours and any body corporate how the line runs.
Council says the Arndale Shopping Centre opened in 1974 and Springwood Mall was completed in 1986: building dates, not drain dates. Council’s dataset lists 21 house drainage documents against an Arndale Shopping Centre address and 18 against a Springwood Shopping Mall address, which shows records exist, not that anything is wrong. So if you lease in either, search the centre’s address as well as your shop’s, and take what you find to the centre manager.
Townhouse next door, early block or business line: where to start
Several homes backing up together
In attached housing, homes may feed one shared line, so a blockage can show up at more than one door at once. Who arranges the work may depend on whether the shared line is common property, which the body corporate is usually responsible for, while the lot owner generally is otherwise. Tell us how many homes are affected when you call. We can clear the line with a jet rodder or electric eel and check it by camera.
Long private drain on a separate house
Separate houses made up 72.1% of Springwood dwellings at the 2021 Census, and on one of those the pipe may run some way to the first inspection opening of the property connection. A 2018 Jimboomba Times article reports early home sites marketed at 32 perches (809 square metres), so some blocks may hold a longer run, though some land here now holds townhouses. Blockages in house drains upstream of that opening are the owner’s, and as a general observation, more pipe may mean more places a fault can sit, so clearing only the first section may not finish the job. Find the inspection opening if you can, and mention any large trees and where you think the line runs. We can send a camera along it to look for the problem section.
Older home, unclear drain layout
Council’s ownership of the sewerage system ends at the first inspection opening of the property connection. In a 2018 Jimboomba Times piece, a former project manager describes a $1200 block as an unsewered site, so on an early lot the connection may have come after the sale rather than with it. Where that opening sits decides which side a blockage is on, and that can be hard to judge until the opening is found. Council’s contractor criteria say a contractor should try to get the drainage plan, so show us any plans or old paperwork you have. A CCTV inspection can then follow the line you actually have.
Business line near the motorway
In 2018 the Jimboomba Times placed most commercial activity along the Pacific Motorway in the north-west of the suburb, with more growing in the south-east and mainly homes elsewhere. Council says businesses discharging anything other than normal domestic wastewater may need a trade waste approval, and lists food premises, workshops and shopping centres among those that often do. A repeat blockage at a business can raise an approval question as well as a drain one, and Council decides each case. Check your approval with Council on 07 3412 3412. We can clear the line and inspect it by camera, and our maintenance work covers commercial properties.
Water in the yard after a storm
Council says overland flow flooding is localised, comes with limited warning and can occur when stormwater pipes and channels are over capacity. Across Logan, it also says heavy rain can push stormwater into the sewer network through illegal connections, damaged property drains and unsealed lids. A clear pipe may not solve overland flow, and a drain that only backs up in wet weather may have a different cause from an everyday blockage, so tell us when it happens. Check your address in the Logan Flood Portal, which offers a property flood report. We also do stormwater drainage, including seepage trenches and pump-out lines.
Our blocked drain services in Springwood
Blocked drain clearing
Drains cleared with a jet rodder or electric eel. Say whether your home is attached or separate, because with 23.7% of dwellings townhouse-style at the 2021 Census, a shared line is a fair first question here.
CCTV drain camera inspections
A camera goes into the line, so the problem section is looked for rather than guessed at.
Stormwater drainage
Stormwater drainage work, including seepage trenches and pump-out lines.
Plumbing maintenance
Plumbing maintenance for homes, rental properties and commercial properties.
Emergency plumbing calls
Calls taken 24/7 including weekends, for overflowing drains and other urgent problems.
Licences, membership and Google reviews
Jim Monger Plumbing and Gas holds QBCC plumbing licence 15504687, which you can look up on the QBCC register. Unblocking sanitary drainage must be done by a QBCC licensee in Queensland, so ask for the number whoever you call. Our gas licence is L90908. We list membership of the Master Plumbers Association of Queensland. We are a family-run plumber and gasfitter serving Redlands, Logan and south-east Brisbane, from 3 Jordan Dr, Victoria Point. Our Google rating was 4.9 from 100 reviews as of 28 October 2026, and it covers the business generally, not one suburb. One Google reviewer wrote, "Fixed our blocked drain in no time". Another, on two outside drainage jobs, said the team "Always showed up on time on day they said they would be there". A third, who has used us in commercial and residential settings, wrote that the tradesman "diagnosed the issue swiftly" on a clogged drain.
Ring and tell us what is backing up, how long it has been going on and whether the neighbours have the same problem. If it has blocked in that spot before, say so. Quotes are free, and emergency calls are taken 24/7.
Frequently asked questions
Can’t see your question? Call us and we’ll talk it through.
Call 0418 871 269Does the age of Springwood mean my drain is old?
Not necessarily. A former project manager said in a 2018 Jimboomba Times article that the suburb was developed in stages, so we would guess some homes came later than others, but the article does not cover pipes and cannot date yours. We offer CCTV drain camera inspections, so you can ask to have the line looked at rather than assume its condition.
I rent my home. Who do I contact about a blocked drain?
Go to your agent or owner first, because Logan Water will not attend a tenant’s blocked house drain request without their permission, except for health reasons. A blocked or broken toilet is listed as an emergency repair, so call the emergency contact named on your agreement as soon as you know about it.
My shop is in a Springwood shopping centre. Who do I ring?
A Logan councillor listed three shopping malls here in 2018, and a line shared across a centre may not be yours to book alone. Ask the landlord or centre manager who is responsible for it before anyone is called out.
Should I call Logan Water or a plumber first?
If you suspect the blockage is on your property, Logan Water asks you to engage a private drainage contractor first, though it can clear house drains for a fee at an owner’s request. If your plumber finds the blockage is in Logan Water infrastructure, contact Council’s 24-hour line on 07 3412 3412. Logan Water’s procedure then has it reimburse the contractor, not you, for time on site, but only if the owner or agent authorised the invoice and, where its staff were not involved, the contractor has sufficient evidence, so do not count on a free job or a refund.
Sewage is coming up at the gully. What do I do right now?
Stop flushing, avoid bare-hand contact and keep children and pets away. The overflow relief gully is there to release wastewater during a blockage or network overload, and the owner must keep it fitted and maintained correctly. Call us, as emergency calls are taken 24/7 for overflowing drains. For a damaged or overflowing sewer main or access hole, call Council as soon as possible.
Blocked drains in nearby areas
Not listed? We probably still cover your area, so give us a call.
Related services
More ways we can help around your home or business.
Guides
What to check yourself first, and when it needs a plumber. All guides
Neighbours blocked too, or just you? Call 0418 871 269.
Free quotes, and emergency callouts 24 hours a day.