Blocked Drain Underwood
Many Underwood property records show no drain plan online; we clear blocked drains and offer CCTV drain camera inspections.

About half the records show no drain plan online: check yours first
A blocked drain in Underwood can be harder to place than it looks, because plenty of property records show no drainage plan online and the stormwater pipes nearby were laid decades apart. Jim Monger Plumbing and Gas clears blocked drains with a jet rodder or electric eel, and inspects lines with a CCTV drain camera to look for the cause. Our base is at Victoria Point, and Underwood is in our service area for homeowners, landlords and property managers. Below is what to check on your own block first, and how to tell which pipe may be yours. If water is rising now, skip the reading and ring, because emergency calls are taken 24/7.
Sewage at the overflow gully points to the sewer side: your own house drain or Council’s sewer. A backed-up downpipe or yard drain points to stormwater, either a private line or Council’s network. What you do next depends on which it is, and in this suburb, records alone may not settle that.
Underwood had the lowest share of five Logan suburbs compared for house drainage plans online: as of 4 November 2026 about half of its property records had one, against about 73% in Rochedale South. The gap runs street by street, with 7 of 42 records on The Heights showing a plan, but 52 of 63 on Louise Street. So if no plan turns up for your property, you could ask about a CCTV drain camera inspection before anyone digs; we offer them.
Streets in the same suburb can sit on very different stormwater pipe: Council’s data dates Ferguson Street’s drains to the 1970s, Springvale Circuit’s mostly to the 1990s and Elisa Avenue’s to the 2010s. About 58% of the mapped length dates from 2000 or later, against 14% to 23% in four neighbouring suburbs, so do not assume this network is old because next door’s is. Those dates describe street stormwater, not your house drain or your home’s age, so first check which pipe your yard pit or downpipe feeds.
More of that mapped pipe is privately owned too: about 26%, against 8% to 16% in the same four suburbs, with the longest private runs on Springvale Circuit, Lexington Road and Brookvale Drive. So before you ring Council about a failing stormwater pipe, confirm who owns that section, and in a townhouse, check with any body corporate as well.
About a third of the suburb is mapped as the Runcorn soil landscape, dark clays of a type the Queensland Government describes as cracking open when dry, including many Brookvale Drive and Fairmont Crescent addresses. The mapping is broad and fill may have changed your block, so it is a reason to check, not a diagnosis. If a drain on that clay keeps blocking, have the line looked at with a camera rather than assume household waste; we offer CCTV drain camera inspections.
Logan’s planning scheme maps about 18% of the suburb as flood risk area, and about 2.5 km of Slacks Creek runs through the south, so pooling after heavy rain in parts of Underwood may be a creek or overland flow issue rather than a blocked pipe. The north end differs: state mapping puts about 9% of the suburb in the Brisbane basin, so do not assume a property there drains to Slacks Creek. Before paying to clear a drain that only backs up in storms, look up your address on Council’s free Flood Portal, which may not show every local flood.
Which pipe each drain problem points to
Sewage at the overflow gully
The overflow relief gully is an outside fitting designed to release wastewater during a pipe blockage or network overload, so it can be the first place a problem shows. Logan’s procedure ends Council’s sewer responsibility at the first inspection opening of the property connection, with blockages upstream of it the owner’s responsibility. Council’s asset data has about 98.5% of non-unit address records here within 75 m of a mapped sewer line, so the question is usually which side of that opening the block is on, though a property that might not be connected should confirm that first. We clear the line with a jet rodder or electric eel and can inspect it by camera. Keep the gully properly fitted and maintained, with no downpipes running into it.
Downpipe or yard drain backing up
Roof water has to reach kerb and channel, an inter-allotment pipe, or a Council-controlled easement or reserve, and any of those paths can be where it stops. Owners are responsible for stormwater drainage on their land, and Council keeps no records of private roof water drainage for detached houses or townhouses, so the sewer plan may not show this line. We take on stormwater drainage work, including seepage trenches and pump-out lines. Council may hold no record of this line, so when you ring, tell us what you can see of where it runs.
Toilet or shower out in a full house
Council lists wet wipes, including those labelled flushable, as not for the toilet, and says fats, oils and food scraps solidify and clog pipes. The 2021 Census counts 3.1 people per household here against 2.9 across Logan, with 55.1% of homes at four or more bedrooms against 46.4%, so one blocked line can hold up a lot of people. When you ring, mention how many fixtures are affected. We clear blocked drains with a jet rodder or electric eel.
Drains at a shop or industrial unit
Not every drain here serves a family home: Logan’s planning scheme puts about 17% of the suburb in the Mixed Use zone and has an Underwood Business precinct, and state mapping from 2012 to 2013 had about 14% in manufacturing and industrial use. Those premises have drains of their own, so who authorises the work may need sorting out before anyone starts. We do plumbing maintenance for commercial properties as well as homes and rentals, so tell us what the premises are and who signs off.
A broken line that may need digging
The ground changes across this small suburb: state mapping shows about 19% on Eight Mile Plains basalt, which it does not show in any meaningful share of four neighbouring suburbs, and the rest mainly mudrock, sandstone and low alluvial terrace. That mapping is broad and says nothing certain about your block, so nobody can plan or price a dig from the suburb name. We offer CCTV drain camera inspections, and our quotes are free.
Water at a street trap or basin
Council’s data records 19 gross pollutant traps in the suburb, 17 of them Council owned, and Council treatment basins at Malone Place, Chase Close and Arlington Street. Council-owned traps and basins are part of the street network rather than your drain, so check what you are looking at before paying a plumber. Note where the pit or basin sits before you ring, since most of those recorded here are Council’s.
Our blocked drain services in Underwood
Blocked drain clearing
Drains cleared with a jet rodder or electric eel. If you have already searched for a plan for your address, tell us what came back.
CCTV drain camera inspections
A camera goes into the line, so the cause is looked for rather than guessed at. If no plan comes up online for your address, ask us about a camera inspection of the line.
Stormwater drainage
Stormwater drainage work, including seepage trenches and pump-out lines. Mention if your pipe heads to the kerb or across another lot, so we know whose line may be involved.
Pre-purchase plumbing inspections
Plumbing inspections for people buying a property.
Emergency calls
Emergency plumbing calls taken 24/7, weekends included, for problems such as overflowing drains.
Maintenance for rentals and commercial premises
Plumbing maintenance for homes, rental properties and commercial properties.

Licences, membership and Google reviews
Jim Monger Plumbing and Gas is a family-run plumber and gasfitter serving Redlands, Logan and south-east Brisbane, with a base at 3 Jordan Dr, Victoria Point. We hold QBCC plumbing licence 15504687 and gas licence L90908. QBCC lists unblocking sanitary plumbing or drainage as minor work that must be performed by a licensee, and its online registers let you check any plumber before booking. We are a member of the Master Plumbers Association of Queensland. Our Google rating was 4.9 from 100 reviews as of 28 October 2026. One Google reviewer wrote in December 2024, "Fixed our blocked drain in no time". Another, who used us twice for outside drainage jobs, wrote in June 2024 that we "showed up on time on day they said they would be there". Those Google reviews speak to the business generally rather than to any one suburb.
When you ring, tell us three things: which fixture or pit is playing up, whether your address came up with a drain plan, and whether you own, rent or manage the place. Quotes are free.
Frequently asked questions
Can’t see your question? Call us and we’ll talk it through.
Call 0418 871 269What if there is no drainage plan online for my Underwood address?
Logan’s as-constructed plans are free to view online where available. If yours is not there, ask Council to search its records on 07 3412 3412, which may take 5 to 10 working days. A licensed plumbing contractor can also locate the pipes on site and draw plans where none exist.
Is the Millers Road end of Underwood different?
It can be. Council’s dataset showed a plan for only 2 of 33 records on Millers Road as of 4 November 2026. A 1993 Local Government Commissioner report on the western area moving to Logan said it was not in a Brisbane City sewered area, with three of its 52 properties on Logan sewerage at the time. That is history, not a statement about your block today, so have your own property checked rather than assuming its age or layout.
I am buying in Underwood. Can I rely on finding a drain plan?
Do not count on it here, since plans are missing for so many records, and a missing record does not tell you what is in the ground. We do pre-purchase plumbing inspections, and CCTV drain camera inspections are part of what we offer.
Should I ring Logan Water or a plumber first?
Logan Water can visit and advise whether the blockage is in the sewer or the house drain, but asks customers to engage a private drainage contractor first if they suspect the private side. If the contractor then finds the block in Council’s sewer, Logan’s published procedure reimburses the contractor rather than the owner for time on site, subject to its checks and an invoice authorised by the owner or agent.
I rent. Who do I ring about a blocked drain?
Ring your property manager or landlord early. Logan Water will not attend a tenant’s blocked house drain request without the owner’s or agent’s permission, except for health reasons.
What should I do if sewage is overflowing?
Do not touch raw sewage with bare hands, and keep children and pets away. Report it to Logan Water on 07 3412 3412, tell your home insurer and any landlord or manager, and do not flush until the cause is fixed. Our emergency line takes calls about overflowing drains 24/7.
What if roots from a neighbour’s tree seem to be involved?
Logan City Council has no authority over neighbour tree disputes, which fall under the Neighbourhood Disputes (Dividing Fences and Trees) Act 2011 and QCAT, and the Dispute Resolution Centre is on 07 3239 6007. We can inspect the line by camera to look at what is in the pipe. Who is responsible is a question for those dispute channels.
Blocked drains in nearby areas
Not listed? We probably still cover your area, so give us a call.
Related services
More ways we can help around your home or business.
Guides
What to check yourself first, and when it needs a plumber. All guides
No drain plan, or water backing up? Call 0418 871 269.
Free quotes, and emergency callouts 24 hours a day.
