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Blocked Drain Loganholme

Clearing by jet rodder or electric eel, camera inspections available, and what to check first, whether you are on a suburban street or low ground near the river.

Floor slab opened up to repair the drain pipes beneath

Backwater or blockage: what a full drain means near the Logan River

If a drain, pit or fixture has backed up at your Loganholme home or rental, Jim Monger Plumbing and Gas clears blocked drains with a jet rodder and electric eel, and offers CCTV drain camera inspections. Homeowners, landlords and property managers can start by noting whether the trouble is in the yard or indoors, and whether a yard pit stays full in dry weather. In the area between the motorway and Bryants Road, Council’s 2013 plan records backwater risk when the Logan River floods, so also note whether the river is up. Elsewhere in Loganholme, Council’s free Logan Flood Portal lets you look up your own address. Then ring us with what you found.

This page works from Council’s 2013 neighbourhood plan for the area between the motorway and Bryants Road, and from State flood and geology mapping, which describe the land and not your pipe. Use them to decide what to check, then ask about a CCTV camera inspection, which may help show what is going on in the line.

Council’s 2013 neighbourhood plan covers about 112 hectares between the Pacific Motorway and Bryants Road, and puts that land at risk from Logan River backwater and local catchment drainage. If a yard pit in that area fills only while the river is high, our reasoning is that the water may have nowhere to go, so clearing may achieve little until levels fall, and BoM says peaks on the lower Logan can take several days to pass. Our own pointer, not Council’s, is that a pit there still full in dry weather may point away from river water, but pits hold water for other reasons too, so a plumber needs to assess it on site.

State mapping of the April 2017 flood, not ground verified, covers about 40% of Loganholme but only about 6% of land mapped as urban residential, so river water is a weak first guess on most of its suburban streets. Rural residential land with agriculture sat about 82% inside that line, so a larger lot on low ground has more reason to look up its address in Council’s free Logan Flood Portal, while on a suburban block we would check the pit and grate first. The 2022 flood peaked higher on the lower Logan, so that 2017 map is a starting point, not a limit.

For the area between the motorway and Bryants Road, the same plan names three stormwater catchments: Atlantic Drive, the largest at about 335 hectares; Torres Street, 24 hectares carried overland along a natural gully; and Osborne Court, about 86 hectares, taken below Bryants Road in a concrete-lined open channel. A catchment name is not a street address, so which one takes your street may need checking. Our own general pointer for the Torres Street side, not Council’s: if your block has an overland path, check it for soil, mulch or fencing before suspecting a pipe. On the Atlantic Drive side, water at your boundary may have come from well up the catchment. Anywhere in Loganholme, Council’s citywide rule is that your roof water and stormwater should drain to kerb and channel, an inter-allotment roof water pipe, or a Council-controlled easement or reserve, so find which one your line heads for.

The plan describes the land below Bryants Road as relatively flat, so check which way your yard falls before blaming the drain for a wet patch.

Across the whole boundary, State mapping shows about 29% stranded river terrace, about 8% swampy mud and peat, and about 9% siltstone and shale, so no single local explanation fits every drain, and an inspection may help show what is happening in yours.

Pits, gullies and fixtures: what to check on your block

  • Debris at pits above Bryants Road

    Council’s 2013 plan describes the catchment upstream of Bryants Road as steep, with extensive drainage infrastructure. As a general observation of ours, not Council’s, leaves and grit on a steep run may reach the first grate quickly. A choked grate can hold water back even when the pipe behind it is fine, and Council’s stormwater fact sheet makes gully pits, downpipes and private stormwater pipes the owner’s to maintain. Clear the grate first if it is safe to do so, and if the pit still holds water, we can clear the line with a jet rodder or electric eel.

  • Water in a gully at the back fence

    State mapping shows the Logan River as the only named watercourse inside Loganholme, with the other lines unnamed minor streams, many of them intermittent or ephemeral. Water in one of those may be passing through from upstream, so a running gully tells you little about whether your own line is blocked. Tell us where your outlet leaves the block, and if the line is clear but the yard stays wet, we can talk through stormwater work such as seepage trenches or pump-out lines.

  • Toilet, shower or sink draining slowly

    Logan Water warns that fats, oils and food scraps solidify on pipe walls, and Council lists wet wipes, even flushable ones, among items to bin. An indoor fixture on a sewer line is a different question from a full yard pit, so river levels are not the first thing to check, and unblocking sanitary drainage must be done by a QBCC licensee. Note which fixtures are slow and tell us when you ring. We clear blocked drains with a jet rodder or electric eel and offer CCTV camera inspections.

  • Larger lot: sewer or septic?

    State land use mapping dated 2012 shows about 15% of Loganholme as rural residential alongside about 33% urban residential, and it says nothing about how a lot is connected. Council’s 2013 plan records the area between the motorway and Bryants Road as serviced by wastewater infrastructure, but that plan covers about 112 hectares, so a larger lot elsewhere needs checking at the address. As-constructed plans showing below-ground sanitary drainage can be viewed free online where available, or searched by Council in 5 to 10 working days, so tell us what you find, as we handle drain clearing as well as septic tanks and trenches.

  • Sewage at the outside gully

    An overflow relief gully is an outside fitting designed to release wastewater during a blockage, and its grate should pop off to relieve the pressure. Council says to keep children and pets away, never touch raw sewage with bare hands and not flush until the cause is fixed. Logan Water says to call a licensed plumber first for problems with sewer pipes on the property, and to call 07 3412 3412 for damaged mains or access-holes. We take emergency calls for overflowing drains 24/7.

  • Tree roots in the line

    Council warns that the roots of large trees planted over pipes may damage them. Council’s 2013 plan records numerous koala habitat trees in the area between the motorway and Bryants Road, so do not assume a tree near your drain can simply come out, and check with Council first. We offer CCTV camera inspections, which may help show whether roots are in the line, and we can talk through the next step from there.

Our blocked drain services in Loganholme

  • Blocked drain clearing

    Drains cleared with a jet rodder or electric eel. In the area between the motorway and Bryants Road, or just above it, say so when you ring, as Council’s 2013 plan describes steep land above Bryants Road and flatter land below; elsewhere in Loganholme, just give us your street.

  • CCTV drain camera inspections

    CCTV drain camera inspections are available, and one may help show what is happening in the line.

  • Stormwater drainage solutions

    Seepage trenches and pump-out lines for water that needs somewhere to go. Tell us if you think you are in the Torres Street, Osborne Court or Atlantic Drive catchment named in Council’s 2013 plan.

  • Septic system services

    Septic tanks and trenches.

  • Plumbing maintenance

    Maintenance for homes, rental properties and commercial properties. State mapping dated 2012 shows about 8% of Loganholme as manufacturing and industrial, so say if your drain is at a workplace and not a house.

  • Emergency plumbing calls

    Calls taken 24/7 including weekends for burst pipes, overflowing drains and gas problems.

CCTV drain camera inspecting a pipe

Licences and Google reviews

Jim Monger Plumbing and Gas is a family-run plumber and gasfitter, with a base at 3 Jordan Dr, Victoria Point, serving the Redlands, Logan and south-east Brisbane. We hold QBCC plumbing licence 15504687 and gas licence L90908, and our ABN is 72 684 573 242. On Google, the business as a whole rated 4.9 from 100 reviews as of 28 October 2026.

In general Google reviews of the business, one customer wrote, "Fixed our blocked drain in no time". Another, on outside drainage jobs, wrote of "Professional, expert advice and work done to a high standard". A third, a long-term customer with a clogged and stinky drain, said the tradesman "diagnosed the issue swiftly". These reviews speak to the business generally, not to any one suburb.

Before you ring, note whether the trouble is in the yard or indoors, and whether a yard pit stays full in dry weather, which is our own pointer for the visit and not a diagnosis. In the area between the motorway and Bryants Road, where Council’s 2013 plan records backwater risk, also note whether the river is up. Anywhere else in Loganholme, give us your street and what you can see at the pit or fixture. Quotes are free, and emergency calls are taken 24/7.

Frequently asked questions

Can’t see your question? Call us and we’ll talk it through.

Call 0418 871 269
The river is up and my pit is full. Should I book a clearing now?

Between the motorway and Bryants Road, where Council’s 2013 plan records backwater risk, it is often worth waiting and re-checking, unless sewage is involved or water is heading indoors, because on our reasoning the pit may have nowhere to drain until levels fall. Elsewhere in Loganholme, do not assume the river is the cause: check the pit and grate, and look up your address in the Logan Flood Portal. If you are unsure, ring us, as emergency calls are taken 24/7.

If the Logan Flood Portal shows nothing at my address, is my wet yard a blocked drain?

Not necessarily, because Council says local creek or overland flow flooding may not be shown on its past-flood maps. A clear map leaves the question open, so note where the water sits and when it appears, then ring us with what you saw. We offer CCTV camera inspections, which may help show what is in the line, and stormwater drainage work such as seepage trenches and pump-out lines for water that needs somewhere to go.

Is a sewer blockage mine or Council’s?

Council’s responsibility ends at the first inspection opening of the property connection, so that opening is the test and not the property boundary. House drain blockages upstream of Council’s system are the owner’s, and Logan Water asks you to engage a private drainage contractor first, though it also offers its own house drain clearing at a standard fee. If a blockage proves to be in Council’s sewer, Logan Water’s procedure may reimburse the contractor, not the owner, for time on site, subject to its checks and an invoice you authorise.

Does the Loganholme treatment plant or the trunk sewer by the motorway affect my drain?

Council says the Loganholme Wastewater Treatment Plant, built in 1983, is the largest in Logan City and processes over 90 percent of the city’s wastewater. Its 2013 plan also records a 1050mm to 1500mm trunk sewer running parallel to the motorway through the western side of the area between the motorway and Bryants Road. Both belong to Council’s network, so do not assume either explains a blockage at your place, and start by locating the blockage in your own line.

I rent in Loganholme. Who should I contact?

Tell your landlord or property manager straight away, because Logan Water will not attend a tenant’s blocked house drain request without their permission, except for health reasons. If there is a sewage overflow, Council also says to advise your insurer. Landlords and property managers can call us directly, as we do plumbing maintenance for rental properties.

A Council pipe crosses my block. Who looks after it?

On stormwater easements, Council maintains its pipes and concrete headwalls, while owners generally remain responsible for roof water pipes, subsoil drains and upkeep of the easement area. Council keeps no records of private roof water drainage for houses and attached dwellings, so finding those lines may take an inspection.

Blocked drain in Loganholme? Call 0418 871 269.

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0418 871 269
Call 0418 871 269